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Terms of Service

Last updated: January 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of DROVA solutions's website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

DROVA solutions ("we," "our," or "us") provides software development services including web applications, mobile applications, quality assurance testing, and related technical consulting services.

Our Services

Software Development Services

We provide the following services:

  • Custom web application development
  • Mobile application development (iOS, Android, cross-platform)
  • Manual and automated quality assurance testing
  • UI/UX design and user experience optimization
  • Performance optimization and security implementation
  • DevOps and deployment services
  • Technical consulting and code review
  • Maintenance and support services

Service Scope

The specific scope of work, deliverables, timeline, and pricing for each project will be detailed in a separate Statement of Work (SOW) or project agreement. Each SOW will incorporate these Terms by reference.

Client Responsibilities

As a client, you agree to:

  • Accurate Information: Provide accurate, complete, and timely information necessary for project completion
  • Timely Feedback: Provide feedback and approvals within agreed timeframes to avoid project delays
  • Access and Resources: Provide necessary access to systems, accounts, and resources required for development
  • Content and Materials: Provide all content, images, data, and materials needed for the project
  • Legal Compliance: Ensure all provided materials comply with applicable laws and do not infringe on third-party rights
  • Payment: Make payments according to the agreed schedule and terms
  • Communication: Maintain regular communication and respond to requests within reasonable timeframes
  • Testing Participation: Participate in testing phases and provide necessary feedback for quality assurance

Payment Terms

Pricing and Invoicing

  • Project pricing will be specified in the Statement of Work
  • Payment schedules may include upfront deposits, milestone payments, or hourly billing
  • All prices are in USD unless otherwise specified
  • Additional work outside the original scope will be billed separately
  • Late payments may incur interest charges of 1.5% per month

Payment Methods

Payment Methods

  • Bank wire transfers
  • ACH transfers
  • Credit cards (processing fees may apply)
  • PayPal or other approved payment platforms

Refunds and Cancellations

Refund policies will be specified in individual project agreements. Generally, work completed and delivered cannot be refunded. Cancellation terms and any applicable fees will be outlined in the project agreement.

Intellectual Property Rights

Client-Owned Work Product

Upon full payment, you will own the custom code, designs, and deliverables specifically created for your project. This includes custom applications, unique designs, and project-specific documentation.

DROVA solutions-Owned Assets

DROVA solutions retains ownership of:

  • Our proprietary development methodologies and processes
  • General knowledge, techniques, and experience gained
  • Reusable code components and libraries we developed prior to your project
  • Tools, frameworks, and templates we created for general use

Third-Party Components

Projects may include third-party libraries, frameworks, or services. These remain subject to their respective licenses. We will inform you of any significant third-party dependencies.

Portfolio Rights

Unless otherwise agreed, we may showcase completed projects in our portfolio and marketing materials. We will not disclose confidential business information or sensitive data.

Project Timeline and Delivery

  • Timeline estimates are based on scope and requirements at project start
  • Changes to project scope may affect timeline and budget
  • Delays caused by client feedback, content provision, or approval processes may extend timelines
  • Delays due to circumstances beyond our control (natural disasters, pandemics, etc.) will not be considered breach of contract
  • Projects are typically delivered in phases with defined milestones and review periods
  • Final delivery occurs when all deliverables meet agreed specifications and client approval is received

Confidentiality and Data Protection

Mutual Confidentiality

Both parties agree to maintain confidentiality of all proprietary information, business processes, technical data, and other sensitive information shared during the project.

Data Security

We implement industry-standard security measures to protect your data. However, you are responsible for ensuring your own systems and access credentials remain secure.

Non-Disclosure Agreement

For projects involving highly sensitive information, we may execute a separate Non-Disclosure Agreement (NDA) with enhanced confidentiality provisions.

Warranties and Limitation of Liability

Service Warranty

We warrant that our services will be performed with professional skill and care in accordance with industry standards. We will correct any material defects in our work at no additional charge for a period of 30 days after delivery.

Disclaimer

EXCEPT AS EXPRESSLY SET FORTH HEREIN, WE PROVIDE OUR SERVICES "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT SHALL DROVA solutions BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, REGARDLESS OF THE FORM OF ACTION OR THE THEORY OF LIABILITY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY CLIENT FOR THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM.

Termination

  • Termination for Convenience: Either party may terminate with 30 days written notice
  • Termination for Cause: Either party may terminate immediately for material breach after 15 days written notice
  • Effect of Termination: Client pays for all work completed through termination date
  • Data Return: We will return or destroy client data as requested within 30 days of termination
  • Survival: Confidentiality, intellectual property, and payment obligations survive termination

Contact Information and Changes

Contact Information

DROVA solutions

Email: d.yuhymenko@gmail.com+48698052345

Address: Warsaw, Poland

Changes to Terms

We may update these Terms from time to time. Material changes will be communicated to active clients. Continued use of our services after changes constitutes acceptance of new Terms.

Entire Agreement

These Terms, together with any applicable Statement of Work, constitute the entire agreement between the parties and supersede all prior or contemporaneous communications and proposals.